For some reason I am not able to view individual items in my store from the buyer view. Is it a maintenance issue? Is Payvment working on the site that is making my products unable to load?
December 12, 2011 18:40.
Christian Vassallo
I have same promlem here.
Janielle is your store ok now?
December 14, 2011 06:21.
darren salmon
I just launched my storefront, and I have the same problem. What should I do?
December 19, 2011 13:35.
Amy
Payvment
Hi All- Thanks for reaching out to us. We are currently working to fix this issue as quickly as possible. Please keep in mind this is only occuring in Firefox 3.6, Internet Explorer 8 and 9 in "http" only. If you change your browser or simply change your url to "https" everything will work properly. For further help please contact support@payvment.com. Thanks.
December 19, 2011 13:39.
darren salmon
please let us know when its already fixed? thnx
December 19, 2011 13:43.
darren salmon
I am wondering when would u be able to fix this downloading problem? Its been a week now since I launched my storefront on facebook but still we can't view each item once we click it. Whats the problem? I really wanna try this site then might upgrade soon if it really works well.. Please let us know when it would run well so we can start selling..Thanx alot!
December 21, 2011 10:25.
Amy
Payvment
Hi Darren- Thanks for your patience. This issue has been fixed and everything is working properly in all browsers. Please reach out to support@payvment.com if you have any further questions. We are happy to help!
Comments
For some reason I am not able to view individual items in my store from the buyer view. Is it a maintenance issue? Is Payvment working on the site that is making my products unable to load?
I have same promlem here.
Janielle is your store ok now?
I just launched my storefront, and I have the same problem. What should I do?
Hi All- Thanks for reaching out to us. We are currently working to fix this issue as quickly as possible. Please keep in mind this is only occuring in Firefox 3.6, Internet Explorer 8 and 9 in "http" only. If you change your browser or simply change your url to "https" everything will work properly. For further help please contact support@payvment.com. Thanks.
please let us know when its already fixed? thnx
I am wondering when would u be able to fix this downloading problem? Its been a week now since I launched my storefront on facebook but still we can't view each item once we click it. Whats the problem? I really wanna try this site then might upgrade soon if it really works well.. Please let us know when it would run well so we can start selling..Thanx alot!
Hi Darren- Thanks for your patience. This issue has been fixed and everything is working properly in all browsers. Please reach out to support@payvment.com if you have any further questions. We are happy to help!